You need to uninstall the old printer drivers because it might happen that they obstruct the printing halfway, You need to run the Apple Software Update, and then click on Restart button for your PC and printer. Now click on the menu icon of Apple and then click on “System Preferences”, Now you need to click on “Printers & Scanner” or Print & Fax button, Now right click on the Printer’s list black space and then “Reset the printing system” icon click on this, Now once you get the confirmation window, click on the Reset button, Now enter the username and password details and then proceed by clicking on OK, Now simply wait for the process to get complete when the printing system get reset, & you don’t find any other device in the Printing List then you need to restart your computer, Go to the System Preferences again and click on the add button and there you need to find and select the name of your printer from the printer’s list and then click on Add tab, Click on Print Using and select the name of your printer.
Henderson, NV, USA
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